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Tagged: Upgrade failure
- This topic has 13 replies, 7 voices, and was last updated 7 years, 6 months ago by kb6qvi.
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June 8, 2015 at 12:36 pm #992ve2gbgParticipant
Here is what I did to upgrade but failed.
1-Got an A/A usb cable ( male to male).
2-Followed the instructions: a-plug usb cable, b- Press Menu on rig, c- Turn on radio , d- display shows Update Firmware! bootloader v 1.0, e- select com port ( in my case com 6 or 9), f- click update, g- select file ( in my case trx1_74_0.fw), h- result: device does not respond. ( with any choice of com port that are listed.) i- I checked device manager, when usb cable is plugged in, it shows PROLIFIC TO SERIAL COMM PORT ( com 4) with yellow triangle and question mark. j- So I install PL2303_Prolific_DriverInstaller_v1.10.0.zip, Same negative result, no upgrade. Would someone tell me what I am doing wrong?.Thank youJune 8, 2015 at 12:45 pm #993jbc1949ParticipantJust an idea . . . Without doing any further analysis, I would highly recommend that you get rid of the Prolific cable and replace it with a cable based on another driver such as FTDI. I have experienced nothing but trouble with Prolific drivers.
June 8, 2015 at 1:01 pm #994ve2gbgParticipantThe usb cable that I plug in as a simple A/A usb cable ( male to male) but the device manager still shows Prolific to serial com. Even if I deinstall that Prolific drivers it still shows in device manager. Strange. Thanks for comment really appreciated.
June 8, 2015 at 2:16 pm #995jbc1949ParticipantI just noticed my cable from LNR is a prolific one. I have another one “somewhere” in my pile that is FTDI. I think I will swap it. I haven’t yet tried the update utility.
June 8, 2015 at 2:40 pm #996jbc1949ParticipantI couldn’t find my other USB-USB cable so I tried the Prolific USB cable that came with the LD-5. I got the SAME RESULT as your original post reported. Oops! How frustrating.
Another issue: the exe file wouldn’t run at first. Windows 8.1 stated that it wasn’t a windows program so I deleted the exe file and downloaded it again from the LNR web site. So then my security software rejected it; deemed it a threat. I overrode the threat designation and the updatefirmware1_0_4.exe started working, but then that failure re: the COM port happened again.
June 8, 2015 at 3:53 pm #997jbc1949ParticipantIt seems I don’t have another USB-USB cable adapter with chipset so I went looking in town. We have a cable store and the “expert” informed me he didn’t have a USB-USB adapter cable. He said you cannot use a straight through USB-A to USB-A cable without potentially damaging the usb female ports on either end. At least that is what has been explained to me. I haven’t yet found on-line a USB-A to USB-A cable adapter with an alternate chipset.
If you have a computer with Windows XP the USB cable with the Prolific chipset might work! Otherwise, ??? I think it is now up to LNR Precision to suggest what to do and to service their customers.
June 9, 2015 at 8:53 am #998LNR adminKeymasterThe software utility we provide on our website has been tested fully with Windows 7 and the included cable but not Windows 8. We are unfortunately at Hamcom in Texas without access to a Windows 8 system, but will find a solution as soon as we are back in our shop. Meanwhile, here is a quick little youtube clip of correcting the Windows 8 prolific driver issue. https://www.youtube.com/watch?v=-8cojWp8qY0
We do NOT endorse this yet as we havent tested it but possibly it could work in the meantime.As another person mentioned, if you happen to have access to a intel based device (laptop/notebook) running Windows 7, it will work with the provided cable.
Thanks, LNR
June 9, 2015 at 9:54 am #999jbc1949ParticipantThanks for the info and the youtube link. I found this youtube link yesterday, tried it, and it didn’t work. I noticed on the youtube link that the Prolific device drivers (there were two of them) were not current drivers. The current Windows 8 driver is version 3.4.67.325 and it apparently doesn’t install the USB-A to USB-A adapter cable successfully. Perhaps those with Window 8/8.1 Professional edition might install the cable successfully. The Professional edition has a full Windows (versions) compatibility mode utility that my Windows 8.1 Premium edition doesn’t.
BTW, I have not been able to find on-line a supplier for a USB-A to USB-A CAT cable with another chipset such as FTDI. I suppose I can chase down one of my friends who might have a Windows 7 PC or better yet, a Windows XP driven PC (even though XP is no longer supported by Microsoft).
June 9, 2015 at 1:39 pm #1001jbc1949ParticipantI got the USB CAT cable to install successfully in Windows 8.1.
Access the following website and then download the zip folder from the “USB-Serial Driver” link.
http://www.telescriptwest.com/tswservice/onlinecs/hesk/knowledgebase.php?article=36Unzip the folder, extract the files, and then install the PL-2303 exe file. This is a Windows 7 X64 file but it works in Windows 8.1.
Once installed, connect the USB-USB CAT cable to your PC and to your LD-5. Enter the Device Manager and you will (likely) see the offending Yellow warning icon imposed on the Prolific driver/icon. Right click the icon. Access Properties. Choose Driver Tab then Click Update Driver. Choose the Browse option then choose the “Let me pick . . .” option. Be sure to select the version no. 3.3.11.152. It should work and you should now be able to update the LD-5 firmware.
Be aware of a couple of things! First, if you get out of the update program, etc. and then start it all over again, you may have to re-choose 3.3.11.152. I know I had to do this. Second, it is my understanding that when Windows does its periodic updates, it will re-install the latest Windows 8.1 version of the Prolific drivers. Currently this is 3.4.67.325. You will have to roll-back or re-choose the 3.3.11.152 again. Yes, I know. A PITA . . . but what else is there to do?
Note to the LNR folks: I strongly suggest the next time you update the LD-5 that you provide a USB CAT cable with another chipset such as FTDI. Just saying . . . .
Good luck everybody!
June 10, 2015 at 10:56 pm #1002W4CDOParticipantI have not been able to update the firmware in my ld-5. My unit will not display the message “Update Firmware! Bootloader v1.0” after turning power on with MENU button held down, as stated in the instructions (step 4) on the website. I purchased my unit in mid-February 2015 so mine may be very early production. I think my firmware might be different than units sold later.
The A-A USB cable is passive, wire only. The Prolific chip must be inside the unit so Prolific driver will be required.
Jerry w4cdoJune 18, 2015 at 8:53 pm #1019kg0mnParticipantSo where is the firmware upgrade file and how were you made aware that you needed to change the firmware version?
November 13, 2015 at 10:18 am #1396montyshuParticipantAs several have said, the LD-5’s Prolific chip is incompatible with Prolific drivers for Windows 8, 8.1, and 10. Right now you must use Windows XP or 7.
November 20, 2015 at 12:30 am #1401kb6qviParticipantWorks fine on Windows 10, just get the right driver. I just upgraded two levels on my LD5 today without issue. In now at 1.77.1.
Joel
KB6QVINovember 20, 2015 at 12:39 pm #1403kb6qviParticipantHere is the site I used to fix the yellow triangle error on both my Windows 10 machines. http://www.ifamilysoftware.com/news37.html
Joel
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